You have no idea how hard it is for me to acknowledge this. I love all things Disney.
But this is not just poor marketing - it is oppressive and insulting.
Disney Removes Closed Captioning from Up Rental Release.
In order to increase sales revenue, disney removed "special features" from the rental releases of "UP" sent to Red box, BlockBuster and Net Flix. There may be others. While all of us acknowledge that "special features" includes games and outtakes, apparently Disney has decided subtitles and closed captioning are also "special".
The only way to get this movie captioned is to purchase a full retail version.
All I can ask is "What where they thinking?"
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